Your Family’s Privacy Matters

CalmDost is intended for use by parents, legal guardians, or authorized caregivers who are at least 18 years of age. The guardian creates and manages the account. The child is not the account holder. Coaching sessions may involve the child’s voice when the guardian starts practice on their behalf or with them present.

1. Guardian account (phone sign-in)

We use phone number verification (one-time passcodes) to create and secure the guardian account. We may store account identifiers needed to authenticate sessions.

2. Child profile information (provided by the guardian)

The guardian may provide a child’s first name or display name, age group (for example 3–5, 6–9, 10–13, or 14–17 years), communication preferences, and optional sensory considerations. This information helps tailor coaching prompts and session preparation. We do not require a child’s full legal name, photo, or government identifiers.

3. Coach and session preferences

Settings such as coach display name, language, voice selection, and related coaching preferences may be stored to personalize practice sessions.

4. Voice coaching sessions and transcripts

When a practice session runs, the app uses the device microphone to enable real-time voice interaction. Speech may be converted to text and processed to deliver coaching. Session metadata (such as date, duration, event or scenario, and timezone) and conversation transcripts may be stored in our backend systems to support session history, continuity, and product quality.

5. Guardian consent record

We store the version of the in-app consent you accept, the time of consent, and which required consent statements were acknowledged. Certain features remain unavailable until valid consent is on file.

6. Technical and usage data

We may collect standard device and application data (such as app version, platform, and diagnostic logs) needed to operate, secure, and improve the service. We may use anonymized or aggregated usage data for analytics and product improvement.

Coaching and personalization

Profile and preference data are used to prepare and deliver age-appropriate, scenario-based voice coaching aligned with the guardian’s choices. Session history helps guardians review past practice and continue learning over time.

Product improvement

We may analyze anonymized or aggregated session and usage patterns to improve coaching quality, reliability, and safety. We do not use personal identities for unrelated marketing purposes.

Not medical, legal, or emergency care

CalmDost provides supportive coaching only. It is not a substitute for professional medical, mental health, legal, or emergency services. If you or your child are in danger or need urgent help, contact local emergency services immediately.

CalmDost uses artificial intelligence and third-party voice and language services to power real-time conversations. To improve interaction quality, we may analyze conversation transcripts and usage patterns using anonymized or aggregated data wherever possible. Personal identities are not used for AI training in a way that identifies your child or household to unrelated parties.

Cloud infrastructure

We use cloud infrastructure to store and process application data. Security measures include encryption in transit, controlled access, and secure cloud storage practices operated by KSVARAMP Voice Tech Private Limited and its subprocessors.

Encryption and access control

Data transmitted between your device and our servers is encrypted using HTTPS/TLS. Stored data may be protected using encryption at rest and strict access controls within our cloud infrastructure.

No sale of personal data

CalmDost does not sell personal information about guardians or children to third parties.

Conversation transcripts and related session data are retained only for a limited period needed to operate the product and show session history. CalmDost applies automatic purging of stored conversation history on a periodic basis (approximately every six months), similar to our other voice products, unless a longer period is required by law or you request deletion sooner where applicable.

Data may be stored and processed on cloud infrastructure located outside India. By using CalmDost, the guardian acknowledges and consents to transfer and processing in jurisdictions where our cloud and AI providers operate.

We use third-party providers for authentication (such as phone OTP), real-time voice communication, speech processing, cloud hosting, and AI language services. These providers process data under their own privacy and security terms and only as needed to deliver the service. We take reasonable steps to select providers that maintain appropriate data protection standards.

CalmDost is designed for guardian-managed use with children. We collect information about a child only when a parent or legal guardian provides it and accepts in-app consent (including attestation of guardian status, consent to voice sessions and transcript storage, and acknowledgment that CalmDost is not medical or emergency advice). The child does not create their own account.

Guardians may contact us to ask questions about data we hold, request correction where applicable, or request deletion of account and associated child profile and session data, subject to legal and operational requirements.

You can update child profile and coach settings in the app. You may stop using CalmDost at any time. To exercise privacy rights or ask us to delete data, contact us using the details below. We will respond within a reasonable timeframe consistent with applicable law.

We may update this Privacy Policy from time to time. When we make material changes, we will post the updated policy at this URL and revise the Last Updated date. Continued use after changes may require renewed in-app consent where applicable.